Meaningful OTC Conversations

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FOR UK HEALTHCARE PROFESSIONALS ONLY

Meaningful over-the-counter conversations

This guide will help you, as a member of the pharmacy team, to talk to patients at the pharmacy counter.

Community pharmacies are among the most accessible of health care services.

Nearly **8 in 10 people** visit a pharmacy at least once a year.

Nearly **4 in 10** visit a pharmacy at least once a month.¹

This offers many opportunities for quality advice and discussions to help people look after their health.

This learning module provides a few tips on how to make your patient and customer engagements count.

The Viatris team has written this guide for the pharmacy team. It is intended for healthcare professionals and should not be shared with patients or customers.